Returns/Exchange policy
At Nomad Store, we want you to love your purchase! If you’re not satisfied, we offer 5-day hassle-free exchanges or store credit from the date of delivery.
How It Works
1. Initiate a Return/Exchange: Contact us within 5 days of delivery via:
- Email: **info.nomadstore@gmail.com**
2. Return Conditions:
- Product must be unused, unworn, and in original packaging.
- A reverse pickup fee of ₹100 per order will apply (deducted from your credit).
- Pickup is attempted 3 times. If unsuccessful, you’ll need to ship it to our address.
3. Processing Time:
- Allow 5-7 days for the returned item to reach us.
- Store credit will be issued within 7 days of receiving the item.
Important Notes
- No Refunds: The credited amount can only be used for future purchases.
- Damaged/Worn Items: Returns will be rejected if products show signs of use.
- Cancellations: Only possible if the order hasn’t been dispatched.
Need Help?
Reach out at info.nomadstore@gmail.com or WhatsApp us. We’re happy to assist!